Odoo embeds several payment methods that allow your customers to make payments on their customer portal or e-commerce website. They can pay sales orders, invoices, or subscriptions with their preferred payment acquirer, including online payment providers that accept credit cards.
Using multiple payment methods increases the chances of on-time or even immediate payment, as it makes it more convenient for customers to pay using their preferred and trusted payment methods.
Important
Odoo does not retain credit card numbers or credentials on its servers, nor does it store them in Odoo databases hosted elsewhere. Instead, the Odoo application securely stores this information using a unique reference to data stored in the payment acquirer's system. Without your payment acquirer credentials, this reference is useless.
Payment Acquirer
From an accounting perspective, we can distinguish between two types of payment acquirers: those that operate directly on bank accounts and follow the regular reconciliation workflow, and those that act as third-party services and require you to follow a different accounting workflow.
Bank Payment
- After selection, Odoo will display your payment information along with the payment reference. After receiving the payment in your bank account, you must manually approve the payment.
- SEPA Direct DebitYour customers can sign the SEPA direct debit mandate online and have fees charged directly to their bank account. :doc:[UNKNOWN NODE problematic]Click here<../../ accounting / receivables / customer_payments / batch_sdd>` to learn more about this payment method.
Online payment provider
| Redirecting to the requested website | Payment from Odoo | Save Card | Capture Amount Manually | |
|---|---|---|---|---|
| Adyen | ✔ | |||
| Alipay | ✔ | |||
| Authorize.Net | ✔ | ✔ | ✔ | ✔ |
| cowboy | ✔ | |||
| Ingenico | ✔ | ✔ | ✔ | |
| PayPal | ✔ | |||
| PayUMoney | ✔ | |||
| SIPS | ✔ | |||
| Stripe | ✔ | ✔ | ✔ |
Annotation
Some online payment providers can also be added as bank accounts, but this process is not the same as adding them as payment acquirers. Payment acquirers allow customers to pay online, and bank accounts are added and configured in the accounting application for bank reconciliation, which is an accounting account control process.
Basic Configuration
Some features described in this section are only applicable to certain payment acquirers. For more details, please refer to the table above:ref:[UNKNOWN NODE problematic]<payment_acquirers / online_providers>.
Add a new payment acquirer
To add a new payment acquirer and make it available to your customers, go to :menuselection:[UNKNOWN NODE problematic]Accounting –> Settings –> Payment Acquirers, find your payment acquirer, install the relevant module and activate it. To do this, open the payment acquirer and change its status from Disabled to Enabled.
Warning
We recommend using Test Mode on a duplicate or test database. Test Mode is designed to work with your test/sandbox credentials, but Odoo will generate sales orders and invoices as usual. It is not always possible to cancel invoices, which may cause some issues with invoice numbering if you want to test payment acquirers on your main database.
Credentials tab
If not already done, visit the online payment provider website, create an account, and ensure you have the credentials required for third-party use. Odoo needs these credentials to communicate with the payment acquirer and obtain payment authentication.
The forms in this section are specifically used to configure the payment acquiring bank. Please refer to the relevant documentation for more information.
配置选项卡
You can change the front-end appearance of the payment acquiring bank by modifying its name display through the Display as field and credit card icon under the Supported Payment Icon.
Save and reuse credit card
With the Save Credit Card feature, Odoo can store payment tokens in your database, which can be used for subsequent payments without re-entering payment details. This is especially useful for recurring subscription payments.
Suspend credit card
If the Manual Amount Hold field is enabled, funds will be held on the customer's card for a few days without being charged. You must then go to the relevant sales order and manually hold the funds before they are automatically released, or cancel the transaction to release the funds from the customer's card.
立即支付
In the Payment Flow field, choose whether to redirect the user to the payment acquirer's portal to verify the payment, or stay on the current page and verify the payment from Odoo.
Annotation
Certain features are only available when you select Redirect to acquirer website.
Country
Restrict the use of the payment acquiring bank to certain countries/regions. Leave this field blank to make the payment acquiring bank available for all countries/regions.
Payment Journal
The Payment Journal selected for your payment acquiring bank must be a bank journal.
Important
In many cases, when you activate a new payment acquirer, Odoo automatically creates a new Journal and a new Account. Both are preset to work out of the box, but we strongly recommend setting these fields correctly according to your accounting needs and adjusting them when necessary.
Information tab
After payment confirmation or failure, change the message displayed by Odoo here.
Accounting Perspective
Direct transfer to one of your bank accounts Bank payment follows its usual reconciliation workflow. However, payments recorded using Online payment provider require you to consider how to record the journal entry for the payment. We recommend you consult with an accountant.
Odoo's default method is to record payments in a dedicated bank journal within the current asset account after confirming payment authentication. Sometimes, you will transfer funds from the payment acquirer to the bank account.
Below are the requirements for this job:
Bank journal
- The type of the journal must be bank journal.
- Select the correct Default Debit Account and Default Credit Account.
- Under the Advanced Settings tab, ensure that Posting is set to Post upon payment verification.This means that when your Odoo database receives confirmation of payment authentication from the online payment provider, a journal entry will be recorded directly.
Current assets account
- Account's Type is Current Asset
- This account must allow reconciliation
Annotation
In many cases, when you activate a new payment acquirer, Odoo automatically creates a new Journal and a new Liquid Asset Account. You can modify them as needed.
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