Onlinecommunication has never been easier
Odoo Online Customer Service application, the perfect solution for providing efficient, real-time support to website visitors. Ensures an excellent customer service experience no matter who you are talking to.
Permanently free, with no limit on the number of users.See reason
Manage sales orders, customer service, and e-commerce stores centrally in a professional and efficient manner on one unified platform to help you achieve greater success.
Answer questions, nurture leads, and solve problems instantly
With its user-friendly interface and powerful features, Odoo Online Customer Service enables your team to interact with website visitors in real time,
answer questions, and nurture potential customers instantly. Whether you aim to improve customer satisfaction or enhance team efficiency, Odoo Online
Customer Service is the solution for building a communication bridge between you and your audience, turning every click into a meaningful connection.
Technical support,
Available at your fingertips
Convert conversations into technical support requests instantly without losing important details. When online customer service operators encounter issues that require investigation, they can create technical support requests directly from the chat window. The complete chat history is also transferred along with the new request.
No longer missAny
Message
Receive notifications and open the chat window, no matter which Odoo app you are using. Conversation records will follow you in the database, so you will never miss any opportunity to contact customers.
Use quotation template
Automatically process regular orders
Automatically apply the correct pricing and taxes for each customer.
Skip time-consuming tasks and focus on what matters
most: sales!
Create a convenient self-service experience for customers! Customers can easily access quotes, sales orders, delivery orders, etc., saving time and effort...
Online payment is an excellent way to save your valuable time, allowing you to easily complete transactions at a faster pace by electronically signing quotes, contracts, and other PDFs.
Quickly complete transactions through the customer portal website
Turn website visitors into paying customers
Convert website visitors into potential sales opportunities with just a few clicks.When visitors interact with your website, the online customer service feature enables real-time communication, allowing your team to answer questions promptly and provide personalized assistance. These interactions can be captured and converted into potential leads in the CRM application, ensuring no potential business opportunity is missed.
Meet Your New Colleague: Chatbot
From creating helpdesk tickets to answering customer questions, Odoo chatbot will become your most versatile employee! This intelligent virtual assistant is designed to provide instant responses and round-the-clock support. Say goodbye to long response times and embrace efficient automation!
Find existing technical support requests that match customer issues without leaving the chat window.
Use customer feedback to monitor satisfaction and team performance
Multi-channel management
Create multiple channels to customize conversations based on website areas or manage requests from different teams.
Engage in real-time conversations with website visitors based on their browsing activities
AllFeatures
Perfect Presentation.
Demands are met one by one.
Expands as you grow
Webpage
Connect with all website visitors
Create a technical support ticket from the conversation
Customer Relationship Management
Generate new potential customers, capture contact information
Recruitment
Chatbot promotes new job vacancies
Event Organization
Chatbot promotes upcoming events
We are a membership-based e-book service provider, and Odoo's subscription model is simply perfect for us, allowing flexible and customizable membership strategies. It enables us to forecast future revenue and subscriber numbers.
Preferred by 12 million users worldwide
Partner with Odoo to help your business thrive
Release
Your unlimited growth potential
Release
Your unlimited growth potential
No need to provide WeChat, no need to provide phone number, no need to provide any information - try it online now!