​ ​ ​ ​ ​ ​ ​ ​ ​Your Technical Support Team

​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​It's time to upgrade


             Odoo Help Desk - Providing technical support for you and your customers. Say goodbye to complexity and embrace smooth, efficient, and

A new era centered on customers, opening a new chapter with Odoo. ​



Completely open source, with no limit on the number of users.Learn more

Free Online Trial Free Demo

Track, prioritize, and resolve customer tickets.


​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Organize tickets the way you want with the amazing kanban view.
​ ​ ​ ​ ​ ​ ​ ​ ​​Get an instant overview of your team's workload and check ticket status based on your customized SLA rules.



 Manage sales orders, customer service, and e-commerce stores centrally in a professional and efficient manner on one unified platform to help you achieve greater success.




​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Multi-channel, ready to use


​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​Stay in touch with your customers, no matter where they are.




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Optimize your productivity

SLA, automation, templates, and preset replies.

  • Create your Service Level Agreement (SLA) rules and let Odoo take action automatically.
  • Set up automatic email sending or action execution for different stages of the technical support request resolution process.
  • Define dynamic email templates to automatically reply with the most commonly used responses.
  • With a simple press, you can escalate a technical support request to the manager or supervisor level for handling.
  • Invite experts for real-time discussion.
  • Online customer service uses preset replies to instantly answer visitor inquiries.



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Use quotation template
Automatically process regular orders


Automatically apply the correct pricing and taxes for each customer.
Skip time-consuming tasks and focus on what matters
most: sales! 

​Create a convenient self-service experience for customers! Customers can easily access quotes, sales orders, delivery orders, etc., saving time and effort...

Online payment is an excellent way to save your valuable time, allowing you to easily complete transactions at a faster pace by electronically signing quotes, contracts, and other PDFs.​

Quickly complete transactions through the customer portal website

Sales Support Contract

Easily sell, update, and upsell.


Sales support contract, service desk automatically provides services to customers. Track time for each contract through the timesheet application and automatically upsell through time-limited contracts. Create sales reminders or service desk teams based on customer status.


                   Providing smarter self-service


                                                                       Built-in customer knowledge base.


                 Develop your self-service platform, directly linking FAQs, training videos, and demos to tickets.
                                                   Build a community around your product through forums.



Allow customers to
close requests

Grant autonomy. Improve productivity.


Reduce the chance of errors, avoid misunderstandings, and free up more time for the service desk team to focus on matters that truly require their attention.





We are a membership-based e-book service provider, and Odoo's subscription model is simply perfect for us, allowing flexible and customizable membership strategies. It enables us to forecast future revenue and subscriber numbers.

John DOE- MyCompany CEO

Preferred by 12 million users worldwide​

Partner with Odoo to help your business thrive

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